Frames in the Lanes : Online Frames, Specs, Glasses, Sunglasses : UK

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“I came across Frames in the Lanes in Brighton after having been given my first glasses prescription in July this year from a well-known high street store. I bought glasses from the high street store (annoyingly!) as I was initially lured by their ‘routine’ sales pitch, being a novice to the whole glasses buying experience! Once I discovered Frames in the Lanes, however, it was an entirely different experience altogether. The customer service provided, particularly by Karl, was absolutely amazing. I really felt that Karl (and all of the other members of the team who assisted me I should say...) took time to genuinely explore and understand my needs and provided genuine feedback on what shapes and styles of glasses suited me. The range of glasses on offer (for style, class and quality) was so much better than the high street store I visited and once I had made my decision the process from ordering and receiving the glasses was very speedy and efficient and Karl quickly contacted me over the phone to let me know my glasses were ready. Since July, I have now already purchased 2 sets of glasses from Frames in the Lanes (and am hoping to now buy a 3rd pair of sunglasses asap!!) and will definitely use them as my ongoing supplier of both glasses and eye tests. I cannot recommend Frames in the Lanes highly enough and wanted to say a big thank you all of the team for supporting me best in my new glasses wearing identity! Frames in the Lanes are certainly to come highly recommended by myself to all who may be considering visiting the store. Keep up the fantastic work! Warm wishes, Paula.“

Paula Kerekes

Brighton

“I thought I'd struggle to find an excellent independent opticians before moving from London. I'm so happy to have found Frames in the Lanes; great selection of frames, good prices, quick turnaround & fantastic staff. I'm already on my second pair of specs and it won't be long before I'm back again“

Karen Bonnici

“Frames in The Lanes fixed my glasses when all the other shops said it couldn't be done. Karl was really nice and helpful, and he even posted the frames to me. Price was right, didn't take long, would recommend to anyone.“

Mat Griffiths

“Such a lovely place. I got prescribed for the first time a month ago, and after panic buying something cheap at boots, I went for a wander round feeling too self-conscious to wear what I'd bought. Found F.I.N.L. and they were super chilled and patient, even though I was a blushing skittish noob. Ended up with something beautiful that really suits my face. It was their birthday too so I got a really good deal. Amazing customer service, totally genuine and unhurried; good fun people with beautiful frames.“

Sophia Thomas

“We were only in Brighton over night and so when I spotted some beautiful gold glittery frames, I was really pleased that they could be glazed within 24 hours! Super service and glitter - what more could you want?!“

Lydia McPherson

“Forgive the delay in saying many,many thanks for my new glasses! My excuse is that I have been busy road testing them! Also very impressed with the prompt service as well. All in all very pleased! Please say thanks to Karl ( may have got his name wrong!) for persuading me to go for these Epos frames. I entered your shop determined to buy the Moscot Miltzens.....and I'm quite stubborn! He was right to suggest these frames! Thanks again,“

Wayne Mills

WHAT'S HAPPENING

20 March

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